Privacy policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@belvillecommunitygarden.org.uk or by writing to us at Belville Community Garden Trust, 53-57 Belville St, Greenock, PA15 4UN. Alternatively, you can telephone 01475 726034.

Belville Community Garden Trust is a Scottish Charitable Incorporated Organisation, also known as a SCIO (no. SCO45148). The registered address is 53-57 Belville St, Greenock, PA15 4UN. 
Belville Community Garden Trust brings community groups and individuals together in the east end of Greenock, Inverclyde. 
We offer related courses and training, coordinate local schools’ biodiversity and environmental projects, run community arts and health projects as well as connecting similar third sector organisations across Inverclyde.

We obtain information about you when you use our website, for example, to contact us about our products and services, or make a donation online.

The personal information we collect would include your name, address, email address, IP address, and information regarding what pages are accessed and when.
If you donate online or purchase a product from us, your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

The personal information we collect would include your name, address, email address, IP address, and information regarding what pages are accessed and when.
If you donate online or purchase a product from us, your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Belville Community Garden Trust for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services. When you enquire about or purchase one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.  These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, post, phone or text message unless you have given us your prior consent to do so.  You can change your marketing preferences at any time by contacting us by email: info@belvillecommunitygarden.org.uk or on 01475 726034.

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@belvillecommunitygarden.org.uk , or write to us at: Belville Community Garden Trust, 53-57 Belville St, Greenock, PA15 4UN. Alternatively, you can telephone 01475 726034.
You have the right to ask for a copy of the information Belville Community Garden Trust hold about you. We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. If we have given or where you have chosen a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you if you wish to receive that. We may also use your personal information to detect and reduce fraud and credit risk.

Like many other websites, the Belville Community Garden Trust website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Our web site may also record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected in this way is for Belville Community Garden Trust’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. Please be assured that the information collected does not include bank details or any sensitive personal data.

We keep this Policy under regular review. This Policy was last updated in May 2018.

Volunteer agreement

We appreciate your commitment to us and will do the best we can to make your volunteer experience with us enjoyable and rewarding. To make sure you have the best possible experience we have created this agreement which sets out our commitment to you and what we hope you can contribute.

This agreement is not intended to be a legally binding contract between us ande may be stopped at any time by either party

  • Giving you a great experience.

  • Being responsible to your requirements.

  • Providing you with an induction.

  • Providing support throughout your volunteer experience.

  • Explaining the standards we can expect and to encourage and support you to achieve and maintain them.

  • Providing a named person who will be your point of contact whilst volunteering.

  • This might be someone other than the volunteer manager who will discuss your volunteering and any achievement and issues arising on a regular basis.

  • Doing our best to developing your volunteering with us.

  • Being flexible in relation to your volunteer hours, recognizing your need for holiday time and other commitments.

  • Honouring the time commitment you have agreed to give us and not to expect more from you unless offered and agreed.

  • Providing training required to undertake the role.

  • Reimbursing agreed out-of-pocket expenses following procedures set out in our Expense Policy.

  • Providing adequate training and ensure you know what to do to stay safe, in accordance with our Health and Safety Policy.

  • Providing adequate insurance to cover for volunteers while undertaking volunteering approved and authorised by us.

  • Ensuring that all volunteers are treated fairly and in accordance with our Equality and Diversity Policy.

  • Trying to resolve, fairly, any issues or difficulties you may have whilst you volunteer with us before they become problems.

  • In the event of an unresolved problem, to offer an opportunity to discuss the issue in accordance with the relevant policies.

  • Follow up on any feedback or questions you may have regarding your involvement as a volunteer.

  • Performing my volunteering role to the best of my ability.

  • Working as agreed in my volunteer role description.

  • Following the Organisation’s policies and procedures.

  • Familiarise myself and ask if I am not sure about what to do to stay safe whilst volunteering.

  • Support the organisation’s values and show respect to my fellow volunteers and staff, and other people I meet when volunteering with Belville Garden.

  • Maintaining the confidential information of the organisation.

  • Meeting time and other commitments as agreed but when unable to do so give reasonable notice so that other arrangements can be made.

  • Providing references and to agree to check under the Protection of Vulnerable Groups (PVG)scheme as required.

  • Return any loaned equipment when ending my volunteering.

Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@belvillecommunitygarden.org.uk or by writing to us at Belville Community Garden Trust, 53-57 Belville St, Greenock, PA15 4UN. Alternatively, you can telephone 01475 726034.

Belville Community Garden Trust is a Scottish Charitable Incorporated Organisation, also known as a SCIO (no. SCO45148). The registered address is 53-57 Belville St, Greenock, PA15 4UN. 
Belville Community Garden Trust brings community groups and individuals together in the east end of Greenock, Inverclyde. 
We offer related courses and training, coordinate local schools’ biodiversity and environmental projects, run community arts and health projects as well as connecting similar third sector organisations across Inverclyde.

We obtain information about you when you use our website, for example, to contact us about our products and services, or make a donation online.

The personal information we collect would include your name, address, email address, IP address, and information regarding what pages are accessed and when.
If you donate online or purchase a product from us, your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

The personal information we collect would include your name, address, email address, IP address, and information regarding what pages are accessed and when.
If you donate online or purchase a product from us, your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Belville Community Garden Trust for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services. When you enquire about or purchase one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.  These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, post, phone or text message unless you have given us your prior consent to do so.  You can change your marketing preferences at any time by contacting us by email: info@belvillecommunitygarden.org.uk or on 01475 726034.

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@belvillecommunitygarden.org.uk , or write to us at: Belville Community Garden Trust, 53-57 Belville St, Greenock, PA15 4UN. Alternatively, you can telephone 01475 726034.
You have the right to ask for a copy of the information Belville Community Garden Trust hold about you. We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. If we have given or where you have chosen a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you if you wish to receive that. We may also use your personal information to detect and reduce fraud and credit risk.

Like many other websites, the Belville Community Garden Trust website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Our web site may also record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected in this way is for Belville Community Garden Trust’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting. Please be assured that the information collected does not include bank details or any sensitive personal data.

We keep this Policy under regular review. This Policy was last updated in May 2018.